How a Retail & Distribution Company Eliminated Month-End Close Overtime for a 40-Person Finance Team

A retail and distribution company's 40-person finance team eliminates roughly three weeks of close-related overtime per quarter after deploying PayConnect.

Industry
Retail & Distribution
ERP
SAP ECC
Finance Team
40-person finance team

The Challenge

Month-end close at this retail and distribution company routinely required close to three weeks of overtime from its 40-person finance team. Manual reconciliation and consolidation tasks piled up in the final days of the close, forcing late nights and weekend work every quarter.

The overtime burden was contributing to rising attrition on the finance team and made it difficult to plan close-period staffing with any predictability.

The Solution

PayConnect was deployed on top of the company's existing SAP ECC environment, automating the reconciliation and close-task work that had previously consumed the most overtime hours.

  • Close task management replacing ad hoc email- and spreadsheet-based checklists
  • Automated bank and GL reconciliation across all store and distribution-center accounts
  • Real-time close-status dashboard so managers could rebalance workload before deadlines slipped
  • Native SAP ECC integration — no manual data exports required

The Results

Within two quarters of go-live, close-related overtime had dropped to zero.

  • Overtime hours during close reduced to zero, down from roughly three weeks per quarter
  • Close cycle shortened to 4 days
  • Finance team attrition during close periods stabilized
  • Reconciliation backlog at month-end eliminated

Ready to write your own success story?

See how PayConnect can cut your close cycle and eliminate manual reconciliation in a 30-minute demo.

What's Next

The finance team is now rolling out PayConnect's close task management to two additional regional business units.

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Key Results
0
Overtime days during close (was ~3 weeks/quarter)
4 days
Close cycle length
40
People on the finance team

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